Home Care Circle Service - On-Demand Home Service Flutter App with Complete Solution

Privacy Policy

Privacy Policy

Effective Date: December 19, 2024

At homecarecircle, we value the privacy of our customers and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our website and services. By accessing or using our website, you consent to the collection and use of your personal data as described in this policy.

1. Information We Collect

We collect personal information from you when you use our services or interact with our website. This information may include:

Personal Identification Information: Name, phone number, email address, physical address, and other contact information.
Health-Related Information: Details related to the health conditions or care requirements of the person receiving services.
Payment Information: Payment details, such as credit/debit card numbers, billing addresses, and transaction records.
Service Usage Data: Information about the services you request, including the type of service, dates, and preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and personalize our home care services.
To communicate with you regarding your service requests, appointments, and inquiries.
To process payments and manage your transactions.
To improve our services, website, and customer experience.
To comply with legal and regulatory requirements.

3. How We Protect Your Information

We take the security of your personal data seriously and implement a variety of technical, administrative, and physical security measures to protect it from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

With service providers: We may share information with trusted third-party vendors who assist us in delivering our services (e.g., payment processors, IT service providers).
For legal purposes: We may disclose your information if required by law or to comply with legal processes such as a subpoena, court order, or government request.
Business transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and collect usage data. Cookies are small text files placed on your device that allow us to track website activity and personalize your experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of some parts of our website.

6. Your Rights and Choices

You have the right to:

Access your personal information: You may request to view the personal data we hold about you.
Update or correct your information: If your personal details change, you can update or correct your information by contacting us.
Request deletion of your data: You may request that we delete your personal information, subject to any legal obligations or service requirements.
Opt-out of communications: You can opt-out of promotional emails or other marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

7. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information with them.

8. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under the age of 18, we will take steps to delete that information from our systems.

9. Changes to This Privacy Policy

Home Care circle reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically for any updates.